The main difference between a freeze and a pause is in the way the action is executed and the restoration process. When you choose to freeze a membership, the action will be based on the installment date. This means that the system will automatically show when the membership will be restored. On the other hand, if you choose to pause a membership, you have the option to select a specific start date for the pause. Additionally, you would need to manually restore the membership.

-Go to the contacts profile

-Click on the billing tab

-Go to the membership you wish to freeze

-Click on the Freeze button

-Set the number of installments where you want to put the membership on freeze (you will then see the date when the membership will be frozen and restored)

-Click on "Confirm"

-Go to the contacts profile

-Click on the billing tab

-Go to the membership you wish to pause

-Click on the Pause button

-Set the start date of the pause

-Click on "Confirm"