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How to add a cash and a check payment

Raniza Seprado avatar
Written by Raniza Seprado
Updated over 2 weeks ago

In the Billing section, you can now add payment using the cash and check option.

Adding a Payment (Cash or Check)

You now have the option to select Cash or Check when adding a payment in the system.

Steps to Add a Payment

  1. Go to the Contact Profile and select the Billing tab.

  2. Under Activity Summary, click Billing.

  3. Click Add Payment.

  4. Enter the payment amount.

  5. Choose the payment method:

    • Cash

    • Check

  6. Click Confirm to complete the process.

Important Notes

  • No Invoice or Past Due:

    • If there’s no invoice or past due balance, a cash or check payment will automatically become a credit on the account.

    • The credit will appear as a positive balance (green) on the left side.

  • Existing Invoice or Past Due:

    • If there is an invoice or past due balance, the system will automatically allocate the cash/check payment to it.

  • Using Cash/Check for Membership first or only invoice:

    • To use a cash payment for a membership first or only invoice, add the membership and schedule the payment date to pull the next or future date.

    • The system cannot allocate an existing credit from a cash/check payment if the membership is set to pull payment immediately.

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