Fit Pro Tracker

When sending an email, the default name that will show up in the recipient’s inbox will be Location Name.

Here are the advantages of personalizing or changing your “Email From” Name when sending an email:

Easier recall for the customers or recipients of the email

Third-party email service providers may view emails using email address as “Email From" as more suspicious than those with a custom name, which increases the probability of the email being rejected or moved to spam

Recipients identify the senders’ credibility easier

Ability to represent a fitness facility or a brand even if you are using separate work email

1. Easier recall for the customers or recipients of the email
2. Third-party email service providers may view emails using email address as “Email From" as more suspicious than those with a custom name, which increases the probability of the email being rejected or moved to spam
3. Recipients identify the senders’ credibility easier
4. Ability to represent a fitness facility or a brand even if you are using separate work email

In order to do this, here are the numerous options to change the “Email From” Name when sending an email:

- Location Tab
- Profile Tab
- Communications Tab

Here’s how to change your “Email From” Name in the system through the Location Tab: 

Step 1: On the left menu, select the Location tab and then click Settings.

Step 2: Click the Address tab.

Step 3: Here, you can now change or edit your “Email From” Name. Once done, you may proceed by clicking on the Save General Info button.

Once the Save General Info button is clicked, a prompt saying “General Info updated” will show.

Here’s how to change your “Email From” Name in the system through the ProfileTab: 

Step 1: Click the Profile button after clicking your display icon.

Step 2: Click the Profile button from the options in the upper middle of the screen.

Step 3: Edit your preferred Location Name to be displayed in your email on the Email From Label portion. Once done, you may proceed by clicking on the Update button.

Once the Update button is clicked, a prompt saying “General Info updated” will show.

Here’s how to change your “Email From” Name in the system through the Communications: 

Step 1: Go to the client’s profile and click the Communications tab.

Step 2: Edit your preferred Location Name to be displayed in your email on the From portion.

You can refer to either of these ways to change your “Email From” Name for optimal suitability.