Gym owners and staff now have the ability to send receipts when processing fees for membership pause, freeze, and cancellation

Receipt for Membership Pause and Cancellation

Here are the steps to send a receipt when placing a subscription to be paused or cancelled:

1. Go to the Contact Profile and select the Billing tab.

2. Click on the Subscriptions tab.

3. Choose the Subscription that you want to pause or cancel and click on the Pause or Cancel button.

4. Choose the date and reason for the subscription to be paused/cancelled.

5. Toggle on the Add Pause Fee or the Add Cancel Fee.

6. Enter the amount.

7. Click on the Confirm button.

Important Note: Tick the box if you want to include a note on the receipt.

Receipt for Freeze Fee

Here are the steps to send a receipt when placing a subscription to be frozen:

4. Choose the reason for the subscription to be frozen.

5. Toggle on the Add Freeze fee.

6. Enter the amount.

7. Click on the Confirm button.

With this functionality, you can now easily send your clients an acknowledgment of payment or refund.