Billing - Edit Transaction Amount and Date

How to edit clients transactions amount and date

Written by Austin FoleyUpdated over a week ago

In Fit Pro Tracker you have the ability to edit your clients' next transaction amount..

--Go to the clients Billing Membership

--Go down to the Membership Section and select "Report"

--To edit the transaction date and amount you will need to click on the pencil icon next to the installment you want to change.

--Modify the Amount and click "Save Changes"

--Make sure the transaction edits are correct

--Go to the contacts report and click on the "Undo" button next to the transaction. It will undo the transaction to the original amount.

-Click on the membership modify button

-Edit the date and amount

-G0 back and check to make sure the modify is correct for the rest of the transactions

The biggest difference between a freeze and pause of a member is knowing the end date.

-Go to the contacts profile

-Click on the billing membership button

-Go down to the membership

-Click on the Freeze button

-Choose the difference options (number of installments etc....)

-Click on "Confirm"

-Go to the contacts profile

-Click on the billing membership button

-Go down to the membership

-Click on the Pause button

-Choose a start date

-Choose the different options

-Click on "Confirm"

In Fit Pro Tracker Billing you may need to cancel a clients membership. You will need to go to the contacts profile select Billing Memberships.

Find the membership you would like to cancel. Select the "Cancel" button.

Once you have click on the cancel button. Complete the desired actions and then click confirm.

Tip: Remember if you charge a Cancelation Fee it will charge immediately.