Before you begin using Fit Pro Tracker, it’s important to enter the basic details of your gym or studio location. This includes your physical address and, most importantly, your Time Zone, which ensures that all scheduling, automation, and communication functions operate accurately.
How to Access the Address Settings:
Click the "Locations" tab on your left menu.
Then, click Settings, and go to the "Address" tab.
This will take you to the screen where you can enter the following details:
Address: Your primary business address.
Address (Other): Any additional address information (e.g., suite or building number).
City / State / Postal Code: Your standard location details.
Location Name: This is the public-facing name of your facility — what members and prospects commonly recognize.
Location Email: Used for system notifications like inbound text messages or emails. We recommend using a general or shared email address that can be forwarded to key team members.
Example: You might use something like
[email protected], then set it to forward to your team’s individual work emails.
Email From Name (Override Location Name): Fit Pro Tracker sends emails from your subdomain (e.g.,
[yoursubdomain]@in.fitprotracker.com). By default, the From Name in the client’s inbox will be your Location Name. You can override this by entering a custom name here.Phone (Office): Add your landline or business mobile number used for official communication.
Time Zone: This setting is important. Be sure to select the correct time zone for your location before saving. It affects all time-sensitive actions such as appointment reminders, automation triggers, and email scheduling.
Once all information is entered, make sure to click Save or Update to apply your changes.
You're All Set!
With your location address and time zone configured, you're now ready to move forward with the rest of your Fit Pro Tracker setup.