SMS Policy
Sofia Zúñiga Vega avatar
Written by Sofia Zúñiga Vega
Updated over a week ago

Fit Pro Tracker wants to ensure that any messaging activity generated by our users is in accordance with our Phone Carrier's Acceptable Use Policy. This messaging policy is measured by fairness and decency.

Our phone carrier prohibits sending any content that is illegal, harmful, unwanted, inappropriate, objectionable, confirmed to be criminal misinformation, or otherwise poses a threat to the public, even if the content is legal.

Other prohibited uses include:

- Anything that is illegal in the jurisdiction where the message recipient lives. Examples include, but are not limited to:

  • Cannabis. Messages related to cannabis are not allowed in the United States as federal laws prohibit its sale, even though some states have legalized it. Similarly, messages related to CBD are not permissible in the United States, as certain states prohibit its sale. Twilio defines a cannabis message as any message which relates to the marketing or sale of a cannabis product, regardless of whether or not those messages explicitly contain cannabis terms, images, or links to cannabis websites.

  • Prescription Medication. Offers for prescription medication that cannot legally be sold over the counter are prohibited in the United States.

- Hate speech, harassment, exploitative, abusive, or any communications that originate from a hate group.

- Fraudulent messages.

- Malicious content, such as malware or viruses.

There is also an existing Email Policy, click here to read the article.

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