If the client cannot find the Booking App invite, you may first go to the Booking App Portal to check the invite status.
If the status shows Invite Sent, you can advise the client to search for the invite in all their email folders, including spam, or you can resend it by clicking the Resend icon.
If the status shows Expired, you can resend by clicking the Resend icon. The client will receive the invite by Email to confirm the account and the code via SMS.
*Resending an invite from a contact profile
Step 1. Go to the client profile you wish to resend the invite to.
Step 2. Scroll all the way down to the Booking App section (or you can click the Contact Info tab, then Booking App)
Step 3. Click the icon to resend the invitation.
If an invite has not been sent or can be resent, you will have the icon available to do so.
*Resending using the Booking App Menu
Step 1: To resend the Booking App Invite, go to the Location menu, then Booking App.
Step 2. On the left side of your screen, you can filter by the group or status you'd like to check. You will see the Invite status as Invite sent, Expired, Accepted, or Not invited yet.
Step 3: Once you see that their status has expired, you can click on the Resend Button.
